Chatbots: The future of customer interaction

Chatbots are intelligent programs based on artificial intelligence that are able to interact with customers in a way that resembles human conversation. They can answer customer questions, recommend products, provide support and even support the sales process - all around the clock and without human intervention.

Use case: consulting & sales

Schorn.ai is not just a chatbot, but also a powerful tool for consulting and sales. By guiding potential customers through the sales process, the chatbot can save you time and optimize your sales activities. The chatbot uses your website and documents to advise your customers in a first step and qualify your leads.

Use case: customer service

Our chatbot is available around the clock and responds immediately, giving your service team more time to focus on providing high-quality advice. Fast and efficient customer care allows you to increase customer satisfaction and build long-term relationships.

What is important?

• European AI We use the French open source AI model "Mistral", so your data remains safely in the EU and is not used to further train the AI. Privacy and security are our top priorities, and with schorn.ai you can rest assured that your data is protected.

• Easy integration Our chatbot can be integrated into your website and used productively within minutes. Thanks to our user-friendly interface, implementation is quick and straightforward without the need for extensive technical knowledge.

• Customization The chatbot can be easily customized to match your corporate identity to ensure a seamless customer experience and consistent brand identity. With individual customization options, you can ensure that the chatbot fits your company perfectly.

• Valuable information Discover previously unrecognized valuable insights into your customers and use them to optimize your products and processes. Schorn.ai analyzes the interactions with your customers and provides you with valuable data to help you make informed business decisions.

Conclusion

It is not difficult to use your "own" chatbot and thus improve consulting, sales and customer service without great effort and thus be able to use resources & energy differently.